Plants

Currently we deliver to anywhere within City of Toronto and surrounding areas including Mississauga, Brampton, Vaughan, Richmond Hill, Markham, and Scarborough. View our local delivery zone

Shipping options available for all other cities in Ontario.

City of Toronto Core  orders will be delivered within 2-3 days excluding the purchase date.

Mississauga, Brampton, Vaughan, Richmond Hill, Markham, and Scarborough orders will be delivered within 7 days excluding the purchase date.

For all other places in Ontario, orders will be shipped within 2-4 days, arrival date varies depends on the location.

*Delivery timelines subject to change during holidays.

If you missed your delivery for the first time, your order will be put back to the delivery queue waiting to be delivered again, that's usually within 2 - 3 days for Toronto core delivery areas or up to 7 days for other areas.

If you missed the delivery for the second time, a redelivery charge applies to have them delivered again.

If cancel order after a delivery has been attempted, a $15 delivery charge will be applied for each attempt.

For all the plants bought from our store or through the workshop, they come with lifetime support. Which means at any point if you have questions about your plant or just not sure if your plant is doing something good or bad, we will be able to help you identify the problem, answer your question, and potentially save the plant. Please feel free to reach us at Instagram @jomostudio or email us at help@jomostudio.com. The life time support ends if the plant is not alive anymore, and the support does not include replacement of dead plants.

Your plants purchased from us come with lifetime support. Please feel free to send us a picture of your plant through Instagram @jomostudio or email at help@jomostudio.com. We are here to help.

Just like all living organic things, plants and soils attract bugs.

If you spy any webs, bumps or spots on your plants, it’s possible that your houseplant is putting up with some unwelcome visitors. Move your plant away from any others to prevent them from spreading to the rest of your plant gang and wipe the leaves to get rid of the bugs - they won’t harm you! You can use an insecticidal spray to stop them from coming back.

You may also spot mould on your plant’s soil, or even fully grown mushrooms. The white mould that develops is usually harmless, but probably a sign that your plant is being overwatered or not draining properly. Scrape the mould off and make sure your plant’s soil gets a chance to dry out between waterings.

Mushrooms also pop up due to moist conditions - it’s best to remove them and replace the top few inches of soil if you’ve got any potting compost. Also, as tempting as the mushrooms might look, do not eat them. They won’t hurt you if you touch them and they won’t contaminate the air, but they’re not good for you, your little ones or your pets to eat.

If this does not answer your question, you can reach us through Instagram @jomostudio or email at help@jomostudio.com. We are happy to help.

Workshops

We have all the available date and time on each workshop page. If you can't find it, it's probably not available or sold out. Please find the next available date and time that works for you.

If you are a group of four or more, we can accommodate your date and time if we do not have a previous booking that conflicts. Please feel free to reach us at Instagram @jomostudio or email us at hi@jomostudio.com. We will be more than happy to accommodate you and your group.

If purchased within 30 days of an event, a refund is available within 48 hours of booking and 24 hours before the workshop start time. Thereafter, an alternative date may be selected.

Yes, you can reschedule your workshop 24 hours before the workshop start.

They usually will be ready in about 1 - 2 week. We will send you an email to the email address used in the booking. You can come to pick it up anytime after that.

Yes, you can. Just follow this link to complete the shipping payment.

Other

You can contact us through our contact page! We will be happy to assist you.