Shipping, Local Delivery, and Pickup
Local Pickup and Shop In-Store
Local pickup and shop in-store in Toronto
We are open for in-store shopping and local pickup at our 21A Bathurst St location.
Our store hours are Monday 11 AM to 6 PM, Tuesday 1 PM to 6 PM, Wednesday to Thursday 11 AM to 6 PM, Friday to Sunday 11 AM to 7 PM, excluding holidays.
Pickup orders are usually ready for pickup within 24 hours.
You have up to 30 days to pick up your order.*
Local Delivery
Yellow: Toronto Delivery (Free over $75)
Yellow zone: Toronto Core. $15 for orders under $75. Free for orders over $75 before tax and after discount.
Usually delivered within 2 - 4 days excluding the purchase date. Delivery timelines subject to change during holidays.
Next day delivery is also available at checkout.
Order before 10 PM EST, deliver next day by end of the day (No deliveries on Monday).
Green: GTA Delivery (Free over $125)
Green zone: Oakville, Mississauga, Brampton, Vaughan, Richmond Hill, Markham, and Scarborough.
$15 for orders under $125. Free for orders over $125 before tax and after discount.
Usually delivered within 7 days excluding the purchase date. Delivery timelines subject to change during holidays.
Delivered with care
All of our plants are delivered by our human plant expert in person(contactless during COVID-19). We will send you a delivery confirmation once your delivery is scheduled. And you'll also get a text message with a tracking link when your plants are out for delivery and on arrival.
Shipping in a Box
All Provinces
All of our 7" and smaller size plants and planters are now available to ship in a box across all provinces in Canada: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, and Saskatchewan.**
We post our mails on Mondays(or Tuesday if Monday is a holiday), the cut off time is Saturday midnight, order placed after that will ship out on the Monday after, so please keep that in mind when you place your order. We do this to avoid the order sitting in a post office over the weekend, however, this may still happen from time to time. To prepare an order, we pack up the plants with great care, ensuring as much as possible that they will have a secure and smooth delivery. Once you receive your tracking link from Canada Post, the delivery will all be based on their projected timelines.
All Territories
If you live in Northwest Territories, Nunavut, and Yukon, we now ship Philodendron Pink Princess across all territories.
Delivery Standards for Remote Areas
If the destination postal code is located in a remote area, Canada Post may add up to 5 business days, in addition to the posted delivery time. Generally, if your postal code has a 0 (zero) in the first half, ie, A[0]E 3B0, additional time may be added by Canada Post. Exceptions may apply. For additional information, please visit here.
Cold Weather Protection
Complimentary heat packs and insulations are included to protect your plants from cold damage if shipped in a box, if weather requires. Some stresses are expected, but with good light and proper watering, they will bounce back very soon.
*Your items are picked, packed and ready for pickup upon receiving the ready for pick up email. We will take care of the plants before they are being picked up. However, please do note that they will be in a bag on a shelf thus won't get too much light. Please pick them up as soon as you can. For plants, they may eligible for return and a full refund within 15 days of purchase. For other items, they may eligible for return and a full refund within 30 days of purchase. Fresh cut plants or flowers are not eligible for return or refund. After 30 days, orders that weren't picked up will be cancelled and refunded minus a 50% restocking fee.
**Cities we ship to include but not limited to: Toronto, Oakville, Mississauga, Brampton, Vaughan, Richmond Hill, Markham, Scarborough, North York, Etobicoke, Ottawa, Hamilton, Kitchener, London, Oshawa, Windsor, St. Catharines–Niagara, Barrie, Guelph, Kingston, Kanata, Milton, Brantford, Thunder Bay, Sudbury, Peterborough, Montreal, Charlottetown, Moncton, St. John's, Regina, Saskatoon, Halifax, Victoria, Winnipeg, Edmonton, Calgary, Vancouver, Prince Edward Island, Saskatchewan, Nova Scotia, Newfoundland and Labrador, New Brunswick, Manitoba, British Columbia, Alberta, Ontario, Quebec, Canada.